Mohammed Rilwan
Logistics Support Executive
Profile summary
Logistics Support Executive with 1.5 years of experience in transportation and logistics operations. Skilled in track & trace, ELD compliance, fleet management, ERP systems, TMS, and customs clearance. Proven ability to improve efficiency, reduce delays, and provide 24/7 operational support. Strong in problem-solving, communication, and teamwork under pressure.
Career highlights
Perfect team player, Self motivated: Logistics Support Executive with 1.5 years of experience in transportation and logistics operations. Skilled in track & trace, ELD compliance, fleet management, ERP systems, TMS, and customs clearance. Proven ability to improve efficiency, reduce delays, and provide 24/7 operational support. Strong in problem-solving, communication, and teamwork under pressure
Key skills
Professional experience
Ensured timely customer updates on ETAs, delays, and delivery statuses to maintain transparency. Managed US–Canada customs clearance processes, reducing border hold ups and ensuring compliance. Utilized ERP and TMS systems to monitor shipments, optimize routing, and improve on-time delivery performance. Verified Bills of Lading (BOL) and Proof of Delivery (POD) to maintain shipment accuracy and documentation integrity. Assisted in invoice verification and freight billing, ensuring accuracy and resolving discrepancies with carriers. Ensured 24/7 operational support for drivers and clients while maintaining full ELD compliance and fleet readiness. Collaborated with multiple carriers and 3rd-party logistics providers to optimize transportation efficiency. Prepared detailed operational reports.
Managed and monitored insurance claims, resolving discrepancies to reduce outstanding balances. Utilized ERP systems to track, review, and update claim statuses with accuracy. Handled denied and paid claims by resubmitting, correcting, and following up with insurance providers. Ensured compliance with healthcare billing standards while collaborating with cross-functional teams. Improved claims processing efficiency, securing timely payments and enhancing client satisfaction.